roster77Terms of Use

We at roster77 operate an online entertainment platform available where local law permits. Our terms outline how members open accounts, manage deposits and withdrawals, claim promotional offers, and resolve disputes on our platform.

When you access roster77, you agree to the conditions set out below. We keep these terms straightforward and transparent—no hidden clauses or surprise restrictions. Our goal is to ensure every account holder understands their rights and responsibilities when using our service.

Services on roster77 are available only to users in jurisdictions where online gaming and sports wagering comply with applicable local law. If you have questions about whether our platform is accessible in your region, our support team can clarify your eligibility.

Account Opening and User Eligibility

To join roster77, you must be of legal age in your jurisdiction and provide accurate personal information during registration. We require a valid email address, phone number, and identity verification documents (ID card, passport, or driver's licence) as part of our Know Your Customer (KYC) process. This protects both you and our platform from fraud and regulatory risk.

Our support team handles KYC submissions from members across Jakarta, Surabaya, Bandung, Medan, and Semarang. Once you submit your documents, we typically complete verification within one business day. If we need clarification or additional information, we contact you by email or phone.

Once your account is verified, you may link a payment method—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet). Each payment option has its own processing window; we display these on the deposit page so you know what to expect.

Deposits, Withdrawals, and Bonus Terms

Deposits to your roster77 account are processed by our payment partner and typically appear within minutes for e-wallets (mobile banking, local payment, online payment, e-wallet) and a few hours for bank transfers. We charge no deposit fees. Any promotional welcome offer is credited once your first deposit clears and your account is fully verified.

Withdrawals are initiated through your account dashboard. We process withdrawal requests subject to verification windows—typically one to three business days—and we do not charge a withdrawal fee. If a withdrawal is delayed or rejected, our team investigates and contacts you within one business day with details.

• Welcome offer: Available to new members on their first deposit. Terms apply; bonus funds are credited to a separate wallet and must meet turnover requirements before withdrawal.
• Weekly cashback: Calculated on net losses during the week. Eligible members receive a cashback credit by Monday evening, which can be withdrawn or used on future activity.
• Referral programme: When you refer a friend who deposits, both you and your friend receive a bonus credit. No cap on referrals; both parties must complete KYC.
• Tier progression: Active members move up loyalty tiers (Bronze → Silver → Gold → Platinum) based on monthly turnover. Higher tiers unlock higher cashback rates and exclusive promotions.

We do not offer fixed bonus amounts or guaranteed withdrawal times. All promotional terms are subject to our verification process and local compliance requirements. If you dispute a bonus calculation or withdrawal delay, contact our support team with your account details and we will review the issue within two business days.

Restricted Activities and Dispute Resolution

We prohibit account sharing, multi-accounting, and use of automated tools or bots on roster77. Violations may result in account suspension and funds being held pending investigation. We also do not permit users to fund accounts using funds from third parties or illicit sources.

If you believe your account has been compromised or you dispute a transaction, email our support team with a detailed description. We acknowledge all support tickets within one business day and provide a substantive response within three business days. If you remain unsatisfied, you may escalate to our compliance officer.

Data Privacy and Platform Changes

We collect and store personal data (name, contact details, ID documents, transaction history) to verify your identity, process payments, and comply with anti-money-laundering regulations. Your data is encrypted and accessible only to authorized staff. We do not sell personal data to third parties. For full details, see our privacy policy

We reserve the right to update these terms at any time. Material changes are communicated by email to all active members at least 14 days before the change takes effect. Continued use of roster77 after the update constitutes acceptance of the new terms.

For ongoing support or questions about these terms, contact our multilingual team via email or in-app chat. We maintain standard support availability and respond to inquiries in English and Indonesian. If you need assistance with account access, KYC status, payment issues, or promotion eligibility, our team is ready to help clarify your situation.